FAQ

General

What tools do you use?

I use the basics - pencil and paper, sprinkled with a few extra such as blending stumps to smooth tonal areas and a kneadable eraser to assist with the tone. For pencils I use a variety of weights from 2b - 6B and F (lightest - darkest) in mechanical pencil form for fine details and Ironlak Art and Design Graphite and standard pencils. For paper I work with Arches Smooth Watercolour Paper 300GSM, as well as Ironlak Drawing Paper 280GSM. I also play with different medias where I can and work heavily with a Wacom Desktop Computer also for my digital work.
 

What made you relaunch?

After doing some personal work on myself - I had an experience which just involved it all “clicking” and decided I needed to not only move forward but take action. During the relaunch process I became more and more certain (although hard) it was the right move as looking back, although I am happy with what I have created previously, I wouldn’t be doing myself, my work or my supporters justice in continuing to create the way I was. When you have the opportunity to discover purpose like I did, you run with it.

In short - Lusid Art has been rebuilt from the ground to be an experience for anyone who discovers my work. From the distant admirer, to receiving an artwork.
 

How can I contact you?

Either via my contact page, my email - hello@lusidart.com or by Facebook and/or Instagram comments and messages.
 

What services do you offer?

With a signature style of illustration and graphic design background there are a number of ways we can work together to create a one of kind project. I cater for the following services;

  • Product & Editorial Illustration
  • Live Art
  • Workshop/Art Classes
  • Illustrated logo design
  • Print/textile design
  • Wedding invitations

*Logo work can be more limited due to the nature of my style, but I am more than happy to brainstorm with you.

Purchasing or Ordering Artwork

Do you create commissioned/custom artwork?

I love bringing to life custom pieces/projects for clients. Please feel free to email me with any ideas, timeline and budget you have set aside and we can look at what is possible.
 

What’s the difference between your interior range and limited edition range?

The "Facet" Interior Range has been created with the intention of having the works more available with a larger edition run (from 20-50 editions) and in various sizing. The works are still very personal and tell a story, however, have been created to sit as one piece off or to compliment another artwork in an interior space. 

My limited range are works created more for me, with each piece only having 5 prints available. Each artwork print is also hand embellished before sending off so that no one piece is the same.
 

Do sell originals?

Most of my originals are available to own - if they are not in the shop, please don’t hesitate to contact me with the name or photo of it for more details on size and price.
 

Can I have a custom-sized print made?

If the size of the artwork you want is not available please don’t hesitate to contact me directly with the name or photo of the work and the measurements you would like. 

How do I care for my artwork?

When receiving your artwork, it's recommended to keep your art in the plastic protective sleeve until framing to avoid marks and finger prints. If you're receiving artwork in a tube, let the artwork unroll naturally and then lay the artwork face down with weights ontop. Do not roll the artworks as they could bend and crease.

Shipping & Returns

Where do you ship?

I ship wherever possible - I have previously sent works to USA, UK, Norway, Mexico, NZ, and EU, if you are unsure before purchasing, just email me and I will confirm for you.
 

What to expect when purchasing a Lusid Art piece...

All pieces are printed on 310 GSM, Smooth Cotton Rag. Orders are packed and sent with care. A4 - A3’s are sent flat protected in plastic sleeves and rigid cardboard, and A2+ are sent in tissue paper and protective mailing tube. All items sent are also tracked and are “sign on delivery”.

What to expect when receiving that artworks - that’s for you to find out…
 

How long will it take to receive my order?

Depending on your location and postage method shipping can take anywhere from next day delivery (AUS wide only) to 3-4 weeks for international deliveries. I do offer free standard shipping across Australia however if you would like express, please choose the express option at the check out. 
 

Can I track my order?

Not only are all artwork purchases sent with tracking but all confirmation emails come with the corresponding tracking #. If your artwork hasn’t arrived in the predicted time frame please let me know and I will chase up immediately.
 

Do you accept returns?

Please choose very carefully as I don’t except returns - unless the artwork has been damaged in transit (please contact me if so).